Why Buy from Bill Robertson Toyota?
Because at our Toyota dealership located in Gladstone, we have Great Reasons to buy your vehicle from us!
- New and used cars you’ll love
- Capped price servicing
- Genuine parts and accessories
- Finance and insurance available
- BRT customer rewards. Which includes:
Unlock your BRT customer rewards when you purchase a new or used vehicle from Bill Robertson Toyota.
- On Saturdays from 9am to 12pm we open our Service automatic carwash for our customers to keep their Toyota looking at it’s very best. No need to make an appointment, just stop into the dealership and one of our team will guide you through.
- Free Weekend ute loan, moving house or just picking up some new furniture? Our Service Department ute is available for Friday afternoon pick up and drop back first thing on Monday morning. Bookings essential (it’s a popular reward), contact our Service Department on our SMS only line 0482 085 230 or call on 4972 8577.
* Terms and conditions – BRT customer rewards are offered to customers who purchase a new or used vehicle from Bill Robertson Toyota. The car wash is utilised at your own risk. Some vehicles are not able to go through our automatic car wash (eg Utes with external accessories or mine equipment). Our detailers will be able to tell you if your vehicle is not suitable. Free wash does not include a vacuum. The ute is supplied with a full tank of fuel, please refill prior to returning. $1000 insurance excess applies. Hirer must have a current driver's license. Free weekend ute loan available to customers once every 3 months
Our unique BRT Customer Rewards program is just another way that we show our customers we care and value their business. We really do have Great Reasons to buy at Bill Robertson Toyota.
About Bill Robertson Toyota
At Bill Robertson Toyota, we are passionate about selling New, Used and Demo Toyota vehicles in Gladstone. We pride ourselves on offering a service that goes way beyond the purchase. When you buy a Toyota from Bill Robertson Toyota, you become part of our Toyota family.
For more information about our Gladstone Toyota dealership, or the Toyota services we provide, please don’t hesitate to Contact a friendly team member at Bill Robertson Toyota today.
Our Story
Bill Robertson Toyota is renowned for excellence in customer experience at the Gladstone Car Dealership and have been proudly serving the Gladstone region for over 50 years. We are the Gladstone Dealer for the entire range of new Toyota sales (private, bronze and fleet sales) and quality used vehicle sales (all makes and models). We are also the Gladstone Toyota Service Centre for Toyota Genuine Servicing and is the authorised Dealer for Toyota Genuine Parts and Accessories and Toyota Finance and Insurance products.
Our Toyota trained team at our Gladstone Toyota Dealership strive to ensure our customers expectations are exceeded and receive exceptional service every time. We understand the importance of getting what you pay for, so our team clearly state the total purchase price on all vehicles. There are no hidden extras, and we honour our trade-in values.
Established in 1973, Bill Robertson Toyota is family owned and operated. Founded by Bill and Elizabeth Robertson and two business partners Ian Lawrie and Lloyd Curtis. Mr Lawrie was bought out early on, however Lloyd Curtis remained a strong supporter, selling his share to Bill and Liz’s son James in 2002. The company started trading on the corner of Boles and Breslin Streets and operated a Toyota agency, International Harvester agency and a petrol station. The business grew with Gladstone and in 1977 moved to their present location on Hanson Road. At the new site the business was solely a Toyota dealership. In 2005 Bill Robertson passed on the reins to son James who became the Dealer Principal of the family dealership and still is to this day. James’s wife Erin also works alongside him in the business.
The dealership has been consistently recognised and awarded year after year by Toyota Australia for excellence in all Departments of the business. Achieving Excellence in Sales, Service, Parts, Business, Customer Experience, Marketing and Environmental practices. The dealership has also been awarded the Toyota President's Award in 2011, 2012 and 2021. This means that you can be confident that you will receive the very best service from our highly trained team in the highest standard of facilities, at every visit to Bill Robertson Toyota.
Our facilities were acknowledged at the 2016 Master Builders Awards with Bill Robertson Toyota’s redeveloped dealership being named Best Retail Facility at the 2016 Master Builders Central Queensland Housing & Construction Awards. Gladstone builder Chris Bell and his team from C J Bell Builders Pty Ltd won the award for the multi-million-dollar year-long redevelopment works.
Along with valuing our customers, we also understand how important our community is and each year we sponsor a number of local events, schools, charities and sporting organisations in the Gladstone, Calliope, Boyne, Tannum Sands and Agnes Water areas. Click here to find out what local charities and organisations we support.
In Dec 2018 we formally announced our partnership as the naming rights sponsor of the Gladstone Mudcrab’s now known as the Bill Robertson Toyota Gladstone Suns. We have enjoyed some fantastic years of football and watching this partnership grow. Our other favourite, regular sponsorships include annual community tree planting for National Tree Day, sponsor of the Gladstone Ports Corporation's annual Port to Park fundrun, hosts of the Koolyangarra Kindergarten major fundraiser and the Gladstone Orchid Society Easter display, both in our showroom and suppporters of the Gladstone Harbour Festival, just to name a few!
Our Environmental Policy
Here at Bill Robertson Toyota, we proudly participate in Toyota Australia’s Environmental Excellence programs. Together with Toyota Australia we work hard to reduce our impact upon the environment through monitoring our energy and water usage, recycling and waste management.
We have processes in place to recover and/or recycle the waste generated at our premises at 84 Hanson Road and 11 Drewe Street, Gladstone. We carry out regular environmental self-audits and have identified the source and the treatment of our different waste streams. Our results are logged on the Environmental Guidelines Website coordinated by Toyota Motor Corporation Australia at http://infoport.tmca.com.au.
Our team enjoys the challenge of improving our dealership’s environmental performance. The process includes not only investing in more environmentally friendly equipment but also examining habits and teaching ourselves to do things in a way which creates less waste. We also enjoy getting involved in a number of local environmental events on a regular basis, including: National Tree Day, Clean Up Australia Day, Gladstone’s Ecofest and Earth Hour.
We also pride ourselves on educating the Gladstone community on ecodriving tips. Ecodriving is a better way of driving to reduce fuel consumption and is a simple and low cost initiative that can be adopted by all of our guests. Toyota Australia wants to ensure that our guests get to enjoy the best and most efficient motoring experience in their Toyota vehicles while also minimising their impact on the environment. Implementing even a few of the EcoDriving tips can lead to fuel (and time) savings when you travel.
The 7 Key Principles of EcoDriving are:
- Plan your trip in advance.
- Remove unnecessary weight and resistance from your car.
- Keep tyre pressures at recommended levels.
- Accelerate and decelerate smoothly.
- Drive in a highest possible gear and at a constant speed.
- Limit the use of your car air conditioning and other electrical equipment.
- Keep your Toyota regularly serviced.
View more on Ecodriving here: Ecodriving Guide
Our environmental policy includes reducing, reusing and recycling with, electricity, waste, general waste, paper and along with environmental practices in our kitchen and purchasing practices.